Privacy Policy

Happy Turf Co, LLC — Effective Date: September 16, 2026

Happy Turf Co, LLC ("Happy Turf Co," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to text message (SMS) communications.

1. Information We Collect

We may collect the following information when you contact us, request a quote, book a service, or communicate with us:

• Name
• Phone number
• Email address
• Service address
• Payment information (processed through our third-party payment provider; we do not store full card numbers)
• Details about your turf cleaning or restoration needs

2. How We Collect Information

We collect information through:

• Our website's contact and quote request forms
• Phone calls, text messages, and emails
• Service agreements and invoices
• In-person conversations at the time of service

3. How We Use Your Information

We use the information we collect to:

• Schedule and provide turf cleaning and restoration services
• Send appointment confirmations, reminders, and service updates
• Respond to inquiries and provide customer support
• Process payments and send invoices
• Send promotional offers or updates about our services, where you have agreed to receive them
• Improve our services and customer experience

4. Text Messaging (SMS) Program

If you check the text message consent box, you agree to receive informational and marketing text messages from Happy Turf Co, including appointment reminders, quote follow-ups, service updates, and promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• Reply HELP for help or assistance.
• Reply STOP or CANCEL to opt out at any time.
• Carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing or promotional purposes.

No mobile opt-in data or SMS consent will be shared with any third party for any purpose. Text messaging originator opt-in data and consent is never shared with any third party, regardless of any other provision in this policy.

We may share information with service providers who help us operate our business (such as scheduling software, payment processors, and text/email messaging platforms), solely to help us provide our services to you. These providers are not permitted to use your information for their own marketing purposes.

We may also disclose information if required by law or to protect our rights, property, or safety, or that of others.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you opt out of text messages, we retain a record of that opt-out to ensure we honor your request.

7. Your Choices

• Opt out of text messages at any time by replying STOP
• Opt out of promotional emails using the unsubscribe link
• Request access to, correction of, or deletion of your personal information by contacting us at happyturfco@gmail.com or 602-837-0303

8. Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Information

If you have questions about the Privacy Policy or our text messaging practices, contact Happy Turf Co, LLC at 602-837-0303, happyturfco@gmail.com, or 6019 N. Granite Reef Rd., Scottsdale, AZ 85250.